Subject
Your name
Email Address
Department
Support
Priority
Low
Medium
High
Tell us in a few sentences what support issue you are having.
What platform were you using when the issue occurred?
Android
iPhone
Windows Mobile
Windows Desktop
OS X Mac Desktop
Linux
What device model (Ex: Samsung s9 Plus) were you using when the issue occurred?
What percentage of battery did your device have during the issue?
What screen orientation was your device when you had the Issue ?
Portrait
Landscape
Is it a GIF or Video related problem?
GIF
Video
Other
What type of connection were you using when the issue occured?
Wifi
Cellular Data (4g)
Is the issue occurring on only your device or other as well?
Only my device
All devices
Please provide a link of the issue and/or content if possible.
Please provide the name of the page, campaign, or media related to the issue.
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